At Woodhaven Lumber and Kitchens, we value our customers more than anything. That is why it so rewarding to get these letters after we complete a job.
I am a local builder in the Central Jersey area. I am writing you to commend your flooring department. As I said, I am a local builder in the central jersey area. One of my jobsites has 100 houses on it. Woodhaven Flooring Department supplied and installed all of the floors last year for that development. Dealing with the flooring department was so smooth, it was reassuring to know that what I needed when I needed it, it was there. Each and every job was done professionally. The salesman and installation crews are top notch. It was reassuring knowing that I would meet deadlines, which in turn helps me to be a better builder. The flooring department at Woodhaven Lumber is bar none tops in my book.
I’m writing to commend your flooring department. I had a floor installed by another company, and it was a horrible experience. I couldn’t find any other company that would take on my job after the way the other place left my job. I did not want to go through the procedure again. With much hesitation, I went to Woodhaven’s showroom to look around. I was greeted by your extremely friendly, courteous, and knowledgeable staff. They were very sympathetic to my situation and made it clear they would do what they could to help me! I had so many questions and concerns, and they were all met by your staff. Before I left, I was given an appointment for someone to come inspect and measure my house, along with being able to bring a couple samples home to see if I liked them. When they came to measure they were friendly and courteous and thorough! They made sure I had all my questions and concerns taken care of before they left. I received my full quote for material and installation within 2-4 days. It was laid out very easy to read and understand. Once my material came in, I was notified and given a convenient day and time for delivery, and also a day and time for installation. The installation crew were master craftsmen. The job could not have been done any more professionally! We could not have been happier with the way the floors came out. Your professional courteous staff took extra time for me and my situation to assure I would have transition to my new floors. I would highly recommend Woodhaven’s flooring department to anyone who needs flooring.
I just wanted to take this opportunity to compliment your company on the kitchen department. The office staff was pleasant and accommodating. The design team was hard working and any questions I had, got answered in a timely manner. From start to finish, everyone was wonderful! I don’t think I could have had a better experience. At Woodhaven, you feel like part of a family, not just a customer.
Who knew updating your kitchen could be this easy?! My wife and I were in the market to update our 20 year old kitchen from a previous owner. Not only was the kitchen department friendly, but they went above and beyond. They worked closely with is as well as our contractor, to ensure a smooth ride. They gave us great recommendations and we will be sure to pass along our positive experience to anyone who asks.
Thank you for making the remodel of our kitchen a pleasant experience. Your kitchen design staff was knowledgeable and able to make decisions to fulfill our wants and needs. We were able to work within our budget with your wide variety of cabinet choices. It was great working with your entire staff from beginning to end.
We just wanted to commend Woodhaven and their staff for an outstanding job on our kitchen. From the salesman, Rob McGregor, to the delivery person, to the installer Tom, the project was a pleasure. Rob’s patient listening skills and diplomatic advice enabled us to make decisions that we didn’t anticipate without any stress and the result was exactly what we wanted. Tom’s work was excellent, he was meticulous and skilled, and worked quickly with little disruption to our household. Even the delivery driver went the extra mile, carefully stacking boxes and making sure we could still use our home. Even though it was only a small job, we never felt that we were getting casual backhanded service. We started our project at Home Depot and Lowe’s, but were pleasantly surprised how much more we got by going with you at Woodhaven. Once again, thanks to the entire staff at Woodhaven. We will heartily recommend you to neighbors and friends.
Charles & Phyllis Cadmus
Both my husband and I appreciate your efforts in expediting the ordering of the kitchen cabinets and supervising that they were installed in the nick of time, with the granite counter tops. We thank you from the bottom of our hearts. I don’t know how you did it but obviously you did and we thank you.
Dr. Barbara Rosoff
When it was time to finally replace the outdated windows in my home, it wouldn't have occurred to me to go anywhere other than Woodhaven Lumber. Their reputation for quality products and service is well known in the area, and I had several friends who told me I needed to go in and talk to Dave Barrett. From selecting the style that would best fit in with my decor to feeling sure the measurements would all be accurate; I knew I was in good hands with Dave and his team at Woodhaven. They were professional, knowledgeable, courteous and personable, and I love my new French windows! Thank you to everyone at Woodhaven for giving my house the facelift it needed, I couldn't be happier with the results!
I would just like to say what a pleasure it has been dealing with Woodhaven Lumber. Great service, great pricing and great sales staff. Truly a pleasure! Thank You.
Abe B. Auerbach
I can't thank you enough for all of your help. If your company ever asks for customer testimonials, I would welcome the opportunity to share my experience. If you are not an owner of Woodhaven, then you deserve from management an acknowledgement for your technical expertise and your customer service skills. You were consistently responsive, patient, helpful, informative and valuable. In a stressful situation with the rebuild from the Sandy and zero support from our insurance company, it has been beyond stressful. You made this process so much easier.
Thank you, thank you, thank you!
To Whom It May Concern,
I recently had the pleasure of meeting Maureen Sullivan. I was interested in learning about Trex decking. I was so impressed with her knowledge of Trex and its Transcend material, as well as other types of decking available, that when I went home I said to myself…boy, she knows more about this product than anyone I ever talked to. I made my decision that Woodhaven would be the place to do business with. Trex is a great product, not hard to work with, so I am one happy customer thanks to Maureen. I also met Chris Cain who was very helpful in processing my order.
I wanted to take this opportunity to let you know how happy we are with our new windows. John and his installation team were on-time, courteous, professional and did a flawless job end to end.
I am writing this letter to let you know how pleased we are with our new kitchen designed and installed by employees of Woodhaven Kitchens.
We worked with Carol Ann Gorhan to develop a cohesive design plan for our kitchen renovation. Carol Ann is very knowledgeable and offered many helpful suggestions. We are very pleased with the kitchen design and all of the beautiful finishing details. Carol Ann worked very hard to make sure that the kitchen would function as we hoped it would. She did an excellent job and we are very grateful for her expertise.
Robert and Tommy did an amazing job installing our new cabinets. We could not be happier with the quality of their work and their attention to the fine details of the installation. They are both extremely good at what they do and they try very hard to make sure that everything is perfect. We are so happy we chose to have our kitchen installation done by Woodhaven.
You have wonderful, very dedicated employees that are doing a terrific job. We would recommend the services at Woodhaven Kitchens to our family and friends without hesitation. In fact, it was a friend of ours also had their kitchen done by Woodhaven and recommended your company to us.
Lori & Ed
Just wanted to let you know that John and his crew just finished installing the windows in our house, they worked hard the whole time they were here and they did a great job. Peg and I are very happy with the finished results.
As with other work we've had done by Woodhaven, the crew was very responsible and left our house spotless.
We would recommend Woodhaven and John's crew to anybody.